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  POLICIES AND OTHER INFORMATON
 
 

24 Hour Cancellation Policy

Although cancellations are sometimes unavoidable, we reserve the right to charge the following fees:

If you fail to give a twenty-four hour notice of cancellation or rescheduling, a fee, in the amount of up to 100% of the value of your appointment will be applied to your account.

If you don't show for the appointment, the full amount of the service will be applied to your account. (Same-day cancellations apply as a no-show)

If we are able to fill your appointment, then you will not be charged.

Gift Certificate Policy

All gift certificates are non-refundable and expire one year from date of purchase. When making an appointment, please inform the receptionist that you are using a gift certificate, and provide them with the certificate number.

When checking in, please present gift certificate to the receptionist.

We are sorry, but if a certificate is lost or stolen, we can not honor your gift certificate.

Gift certificates have no dollar value, and cannot be used towards gratuity. No change can be given back.

Series and Packages Terms of Use

All series include six treatments of a specific nature and are discounted 15%.
They are to be used within a period of twelve weeks, unless otherwise noted.
They cannot be transfered or shared.

Facial Packages must be used in a six-month period from time of purchase.
Massages must be used within twelve weeks of purchase.

Exchange Policy

No cash refunds.
Exchanges only on non-opened goods within thirty days of purchase.
Must have a receipt
No post earrings are exchangable.

Gratuity

A 20% gratuity will be added on to the listed prices of services, packages, and specials which are one hour or longer.
 



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